Terms & Conditions
Information about the use of the Massmend website and the terms that apply when accessing our services and content.
1. Introduction
These Terms & Conditions govern your use of the Massmend website.
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By accessing this website, you agree to these terms. If you do not agree, please do not use the website.
2. About Massmend
Massmend provides independent mass spectrometry support services, technical advice, equipment-related services, and educational information.
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Information on this website is provided for general guidance only and does not constitute a binding service agreement.
3. Website Content
We make reasonable efforts to ensure information on this website is accurate and up to date.
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However, Massmend does not guarantee that all information is complete, accurate, or current at all times.
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Website content may be updated or changed without notice.
4. Technical Advice
Information provided through this website, including articles, guides, and general information, is intended for informational purposes only.
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Specific technical recommendations should be discussed directly with Massmend and evaluated against your particular laboratory, instrument, and operational requirements.
5. Service Enquiries
Submitting a contact form or enquiry does not create a contractual relationship.
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Any services provided by Massmend will be subject to separate quotations, agreements, or service terms where applicable.
6. Intellectual Property
All content on this website, including text, graphics, logos, and design elements, remains the property of Massmend unless otherwise stated.
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Content may not be copied, reproduced, or distributed without permission.
7. Third-Party Links
This website may contain links to third-party websites.
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Massmend is not responsible for the content, security, or privacy practices of external websites.
8. Limitation of Liability
To the fullest extent permitted by law, Massmend shall not be liable for any loss, damage, or interruption arising from the use of this website or reliance on information provided on it.
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Nothing in these terms excludes liability that cannot legally be excluded under applicable law.
9. Privacy
Use of this website is also governed by our Privacy Policy.
10. Changes to These Terms
Massmend may update these Terms & Conditions from time to time.
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Updated versions will be published on this page.
11. Contact Information
For questions regarding these Terms & Conditions, please contact us.
We may update this Privacy Policy from time to time.
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Any updates will be posted on this page and will take effect immediately upon publication.
Been Told Your System Is No Longer Supported by the OEM Manufacturer?
Many laboratories contact us after being told a system is no longer supported or that expensive replacement parts are required.
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Before committing to a costly repair or replacement, speak to Massmend. You may have more options than you think.